Confidence Personified

• DO YOU FIND MEETING NEW PEOPLE A CHALLENGE?

• HATE SPEAKING ON THE TELEPHONE?

• HAVE PLENTY OF LEADS BUT FIND IT DIFFICULT TO CLOSE THE SALE?

• DISLIKE CONFLICTS AND CONFRONTATIONS?

Dealing with other people is a fact of life whether at work or socially but if you feel ill at ease with others these meetings can fill you with dread. Most of us at some time have felt intimidated, nervous or worried that we don’t ‘match up’ to other peoples expectations or ‘fit in’ with the crowd and while there is absolutely no logic to these feelings – that is no consolation if you have them.

Even outwardly confident people find their stomachs churning at the thought of public speaking or attending an event where they won’t know a soul. The difference is that they have learnt to hide their nerves, to feel them and face the situation anyway; but their nervousness surfaces at each new event – it never goes away completely.

In a business situation confidence issues stop you from creating a positive impression, progressing in your career, achieving your sales targets, handling people effectively - even enjoying the office party. In short, if you lack confidence in dealing with people, you will find it difficult to move ahead easily.
This workshop will help you to:

• increase your confidence when facing customers

• improve your people skills

• overcome your negative ‘self-talk’

• develop your interacting abilities

• enhance your sales and other business performance

• carry these abilities over into social situations

Using effective and rapid techniques to help you increase confidence when dealing with customers/clients, eliminate negative ‘self-talk’, resolve blocks to dealing effectively with customers, clients and co-workers and remove issues adversely impacting sales conversion ratios – this is a powerful day with immediate results.

This workshop is for you if:

you are an individual or part of a group working together who wishes to enhance their people skills. It is particularly useful for those involved in customer-facing roles, Sales, Marketing and Operations.

1 day, 10:00 – 5:30

INVESTMENT: £105.00 per person – Contact me for details of Group rates